Helpline Phone First Responders, Rescuers & Transporters

Participants will learn how to:

• Provide assistance & advice to members of the public who call the rescue helpline
• Answer phone calls received on the 24/7 helpline
• Provide advice & guidance on rescuing injured animals
• Provide information as to the nearest vet who the caller can take the animal to
• Arrange for a Hunter Wildlife Rescuer to attend & rescue the animal
• Arrange for a transporter to attend and transfer the animal to a vet or a Hunter Wildlife Rescue carer
• Learn procedures for rescuing native animals & birds
• Discuss a variety of scenarios of calls that were received on the helpline and the advice that should be provided
• Learn how to complete fauna data entry sheets